Role Of It Support Services In The Event Of A Disaster

Role Of It Support Services In The Event Of A Disaster

Disaster Recovery is an essential part of IT support solutions and help you retrieve data lost during any disastrous events. Disaster Recovery is important for businesses to have because it helps you regain access to your important data and ensures that the business saves costs in the process. If you have a business (big or small), here’s an overview of the role of IT Disaster Recovery solutions and why you should invest in them.

What Is Disaster Recovery?

Before we delve into the role of IT support services during disasters, you need to know what Disaster Recovery is. Disaster Recovery is the name given to the technology and processes that restore your systems and recovers lost data on a computer or server. This includes natural disasters that cause power outages or any other situation that can cause disruptions to your systems.

Disaster Recovery Protects You From Ransomware

It is common for businesses to be attacked by ransomware. This form of malware usually takes over a system and makes the data on the system inaccessible to users until they pay the ransom. A Disaster Recovery Plan can recover the data from the various cloud platforms included in its services without paying a ransom.

Recover Data Using Cloud Computing Technology

Cloud computing is essential for recovering your data. It saves your personal and business data on an online platform which can be retrieved at any time. The best IT Support in Cairns offers multiple cloud backup solutions meaning better and faster data recovery.

Use Remote Monitoring To Identify Threats

IT support services also include remote monitoring. This means your service provider performs routine checks on your computer systems so they can identify possible threats. Remote monitoring also helps to identify the effects of a disaster almost instantly. Reliable IT Disaster Recovery solutions and a fast responding IT service provider means you have a much better chance of recovering data quickly, staying operational and minimising downtime.

Disaster Recovery Saves Your Business From Additional Economic Costs

Good IT support in Cairns also lowers the amount of costs incurred due to data loss and repair for damages to your computers. If your business is a victim of cybercrime, you may have to pay regulatory costs because of the loss of data.

In a lot of cybercrime cases, computer systems are damaged due to viruses. IT support solutions that include device management may reduce repair costs following cyber-attacks.

There are also cases where natural disasters destroy the business’s physical computer servers, making the data on those servers inaccessible. Therefore, a Disaster Recovery plan will ensure that data is recoverable from cloud backup servers. Taking into consideration a server’s shelf life, maintenance and vulnerabilities, you should consider transitioning from a local server to a cloud computing solution.

Disaster Recovery Protects Your Business’s Reputation

A Disaster Recovery plan ensures your data can be recovered before there is any significant damage to your business reputation or daily operation. Potential clients may think twice when considering working with you if they will feel that their personal information is not secure with you. Your reputation as a business will be harmed by the effects of data loss.

Why Are Rto And Rpo Important?

Disaster Recovery includes the Recovery Time Objective (RTO) and Recovery Point Objective (RPO). Both of these have to do with time.

Rto Affects Your Business’s Functionality

RTO is the amount of time that it would take you to get back online in the event an incident occurred. Therefore, if your business needs your systems to operate fully, make sure you have a Disaster Recovery Plan that will offer you a low RTO.

Rpo Regulates The Backing-Up Process

RPO determines the amount of data that you can lose without significant cost. Recovery plans usually back up data multiple times per day, so the amount of data loss is minimal.

You must know what RTO and RPO your Disaster Recovery plan offers so you can determine if both parameters are acceptable for your business.

IT Disaster Recovery solutions are invaluable and essential in today’s world. You must ensure you have a reliable IT support services provider who can respond quickly and assist with the recovery process. You never know when disaster can strike, so you must protect your data and your business with help from the experts.

Author Bio:

Andrew Bischof is the Owner/Director of Future Computers, an IT solutions provider in North Queensland. His dream of working in IT became a reality when he moved to Cairns and took over Future Computers in 2003. Since then, he has been providing IT and consulting services to SMEs in Cairns, Townsville and North Queensland. His goal is to provide clients with IT solutions that surprise, inspire and delight.